Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Cameras not displaying on Sony Bravia TV. Synced with Alexa.

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JVM1120
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I bought a 4 camera Arlo Pro 2 set and installed it earlier today. I have a Sony Android TV , Amazon Alexa dot, and an Amazon Firestick that is the 4K version. I added all the devices to the Alexa app and enabled the Arlo skill. I also set up my Sony Bravia tv to sync with Alexa. When I ask Alexa to display a certain camera I see a message that says "Waiting on Arlo" then the screen closes. Or The camera will take a while to load and display briefly before closing. Is there a way to get the cameras to show up consistently and load quicker?

The cameras display fine while using the app.

Model: VMB4500 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
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JessicaP
Arlo Moderator
Arlo Moderator

Hi JVM1120,

 

Have you try disabling and re-enabling the Arlo Alexa skill to see if that helps?