Apple TV - Arlo App only shows 1st floor but not ground floor

[mb_alain]

I'm using the Arlo App on Apple TV.  I have two base stations in the house - ground floor and 1st floor.  As of today, on the Apple TV Arlo App, I can only see the cameras associated to the 1st floor base staiton and not the ground floor.  I deleted the app from Apple TV and reinstalled it but the issue is still there.  Any advice? Thx

[steve_t]

Is the Grant Access facility still working on other platforms?

[mb_alain]

if i look at my arlo app on my phone, i can see all of the cameras.  Is that what you're asking?

[steve_t]

Yes. Hmmm.... I guess something broke with Apple TV compatibility. Probably best to scroll down to the bottom of the page and click Contact Support and open a support ticket