Apple HomeKit Token reset

[creekside6918]

Can I get an token reset for the two SmartHubs associated with this accounts email address?

[Appleman318]

JamesC,

Thanks for the explanation: it works now.

I still don't really understand why it has to be this way; I can imagine there are quite some clients who do not find this thread and/or leave Arlo for this.

It clearly is not a new bug, but happens for over a year.

Anyhow, thanks again.

[fongtl]

May I also have the reset please?

[groogruxdave]

Hello James.

Requesting a HomeKit token reset for my accouts base station, if possible please. 

[TheKFCuracao]

Hi JamesC 

Please could I also have a token reset so I can complete my setup. Thanks! 

[JamesC]

fongtl, groogruxdave, TheKFCuracao

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Grakson2]

Can I have a token reset for my Arlo hub to I can connect it to Apple HomeKit?

[JamesC]

Grakson2,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Grakson2]

That worked perfect. Thank you. 

[Shillelegh]

please send a token reset for apple HomeKit
Product: VMB4000

No idea why it’s lost connection, I’ve made no changes since the last reset.

Thanks

[Shillelegh]

Please disregard my last…I reset my base and got it working 

no option to delete my message 

[Johanpeter]

Please reset my HomeKit token

[JamesC]

Johanpeter,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[sgperalta]

I need my token reset.  Thank you.

[JamesC]

sgperalta,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[arrie15]

Can I get an token reset for the  SmartHub associated with this accounts email address?

[JamesC]

arrie15,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[The_1_GR81]

Can I get a HomeKit Token reset?

[Chris_King]

Arlo is not able to connect to Homekit. When setting up it gets to "Discovering your device. Please wait." screen but just stuck there.

[Jazzm]

Can you reset my token too? Thanks

[JamesC]

Jazzm,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[AshAsh04]

Same here. Restarted and reset a couple of time, still can't connect HomeKit.

Will a token reset solve my issue?

Thank you in advance!

[JamesC]

AshAsh04,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Roman119]

Hello. Please reset the token to my new base, I can’t connect Homekit. Base Stations VMB5000

[MagnusS]

Can I get an token reset for the two SmartHubs associated with my accounts email address?

[guidoac]

Hi, 

Can I get a token reset for the home base associated with my account?

I’m having the same Homekit issues as everyone else. 

Thanks,