web site not safe?

[singlet]

Hi, when attempting to check my video's from my outlook email I get a message thhat the web site is not safe. However, checking with my iPhone, Edge or IE the site works fine. Any idea why? This only started happened today.

[singlet]

additional information - The link "Click Here" in the outlook email is https://arlo.netgear.com/hmsweb/users/library/share/link/ followed by a number string.

[mamey]

I have the same problem. Works fine with Firefox.

[jguerdat]

Sounds like MS is doing something similar to what they did a year or so ago with NoIP.com, a dynamic DNS service. They make a unilateral decision that they don't like something and work to shut it down or otherwise take charge. I suppose it's possible that you can whitelist it in your account - if not, you'll have to take it up with Outlook's support.

[JamesC]

singlet,

According to Microsoft, you can report the Arlo link as being a safe website. You also have the option of disabling the SmartScreen filter. For more info see here: SmartScreen Filter: frequently asked questions

JamesC

 

[fraserm1]

Yes, I am also seeing this in IE & Edge on Windows 10 PC when I click the link from Outlook.

Anyway, there is also a link where Netgear can click and say that they are the owners of the site - so if anyone from Netgear is reading, maybe that is worth a go too.

Maybe a good opportunity for a Windows 10 Arlo App!?

[singlet]

This problem is now fixed and Outlook no longer gives this warning.

[jguerdat]

Did you do something to fix this, was there an update installed on your end, etc.?

[singlet · Accepted solution]

No, no changes on my end. I assumed MS or Netgear had taken action and it is now working without the warning.