Arlo|Smart Home Security|Wireless HD Security Cameras

"Mode" on android app not working

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RawrSoft
Tutor
Tutor

After 1 day I'm no longer able to switch "modes" from the android app on an LG G3.  The app works well aside from this feature, but when clicking on "mode" all I get is a loading circle.  This feature did work previously.  I've tried rebooting the hub, restarting the phone, reinstalling the app and logging out/in.  The only thing I can think of that I changed is deleting the two stock "modes" and creating 3 new ones to take their place.

 

Thank for any help,

     Steve 

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TomMac
Guru Guru
Guru

I've gotten the same on my LG at times.... generally I close the app and re log in to fix.

Or force a stop of the app and restart.

 

A newer app is coming down the road for ios and android for bugs... no date given.

 

PS, try and turn of wifi and use data to see if it works too

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RawrSoft
Tutor
Tutor

Dang, still no luck.  I guess i can try a hard reset.  What a P.I.A! 
Thanks for your help though!

RawrSoft
Tutor
Tutor

I loaded the arlo app onto an Ipad and an LG tablet as well.  The ipad app works sporatically for mode, while the LG tablet is the same as the phone.  I'll try and reset the system later today to see what happens