Arlo|Smart Home Security|Wireless HD Security Cameras
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EbenFowler
Initiate
Initiate

I am able to connect with my camera through the iPhone app, but when I try to look at a real time feed from the web portal (Windos 7 computer) when I click the arrow, it comes back with "connection failed." Any idea why one works and the other doesn't?

 

Thanks.

27 REPLIES 27
Drew2639
Aspirant
Aspirant

Good afternoon

 

I just bought my Arlo and it just arrived in the mail today... and sadly I can say that I too am having this exact same issue.

 

Perfectly able to view view on my Android App.... the web site states connection failure for any of the 3 cams that I attempt to view. This is definitely not the first impression I wanted to have on my first day with this device.

 

Hopefully things improve from here.

jguerdat
Guru Guru
Guru

What browser and OS?  Are both fully up to date?  Have you tried a different browser?

MK106
Star
Star

same issue here

 

Windows 10. Fully up to date. Have been viewing in Chrome for months with no issue. Then the live feed of Arlo Q stopped working in chrome, and now all cameras not working in Chrome on live feed. 

 

It does work in IE.  However, I use Chrome.