Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Android app - fingerprint Log-in on S7 Edge / session expired

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toreador
Tutor
Tutor

Hi

 

I'm using the fingerprint log-in option on the Arlo app for android (using an Galaxy S7 Edge).
After some days I've got the message upon trying to log-in, that the (fingerprint) session has expired and I that I have to reenter the password.
How can I change this behaviour? I never ever want to have to enter the password on my phone again.
It should always work via fingerprint without expiring.

 

Thanks in advance

2 REPLIES 2
steve_t
Master Master
Master

Occasionally when this happens to me on my S7E, I force close the app and then when I reopen the app, it's back to not needing a password

toreador
Tutor
Tutor

Thanks, will try it next time it happens.