- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Battery died, camera was down for a day or two, why can't I access the library before the battery died? I thought it was in the cloud until it used up storage capacity?
Solved! Go to Solution.
Labels:
- Related Labels:
-
Online and Mobile Apps
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think it may have been past the 7 day storage period, so it automatically deleted the files
Message 3 of 3

2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you accessing the library at all? How about using the library tab rather than trying to use the green number box on the camera which is apparently still down?
Message 2 of 3

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I think it may have been past the 7 day storage period, so it automatically deleted the files
Message 3 of 3
