Arlo|Smart Home Security|Wireless HD Security Cameras

Why won't my cameras record?

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johnnie_cc
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Hi,

Í can't get my two cameras to record motion sensing any more. I deactivated one and when I reactivated it it won't record. I then did the other one as well and now neither will record. What am I doing wrong?

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KristynM
Arlo Moderator
Arlo Moderator

johnnie_cc,

 

Welcome to the Community!

 

In regards to your post, you would need to make sure that your cameras are included in the enabled mode. When you are in the Modes menu, the checkmark in line with the camera you want active should have a green checkmark. Remember that Modes are a collection of Rules that you create per camera. Here are articles that will give a detailed outline regarding What are rules & how do I create them? and What are “Modes” & how do I use them?

 

Looking forward to your results and response. 

 

Regards,
KristynM
Arlo Support Team