Arlo|Smart Home Security|Wireless HD Security Cameras

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Frankheyman
Aspirant
Aspirant

So, where is the "Mode" tab?  Sounds useful, but I do not see it as an option anywhere?

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Frankheyman
Aspirant
Aspirant

Ahhh...exactly the right answer - I think.  I am away from the camera and the primary account is from my wife's apparatus/phone/computer.  My techie-conversant son says your answer makes sense and he will fix it as soon as his Mom gets home.

 

Thanks.

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4 REPLIES 4
jguerdat
Guru Guru
Guru

When you first open the app or website, there are various "tabs" at the top - Cameras, Library, Settings (web only) and Modes.

Frankheyman
Aspirant
Aspirant

I only see: Cameras, Library, Settings and Logout

JamesC
Community Manager
Community Manager

Frankheyman,

 

It sounds like you are using an iOS device with what options you describe seeing.

 

Are you by chance logging in using a shared account through the Grant Access feature? If mode is not present, that would be due to "Allow Access Rights" not being toggled on under Grant Access on the primary account.

 

When "Allow Access Rights" is toggled on within the Grant Access feature, the Mode tab will be available for the shared user.

 

JamesC

Frankheyman
Aspirant
Aspirant

Ahhh...exactly the right answer - I think.  I am away from the camera and the primary account is from my wife's apparatus/phone/computer.  My techie-conversant son says your answer makes sense and he will fix it as soon as his Mom gets home.

 

Thanks.