Arlo|Smart Home Security|Wireless HD Security Cameras

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jsgarlo15
Aspirant
Aspirant

Once a video is recorded am I able to download and keep it, lets say like for eveidence without it or the link to it expireing ??

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JamesC
Community Manager
Community Manager

jsgarlo15,

 

Yes. Once a video is recorded you can then download that video from the library and store it locally. If you have any other questions or concerns please ask!

 

JamesC

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19 REPLIES 19
JamesC
Community Manager
Community Manager

jsgarlo15,

 

Yes. Once a video is recorded you can then download that video from the library and store it locally. If you have any other questions or concerns please ask!

 

JamesC

jsgarlo15
Aspirant
Aspirant

Very easy....Thanks for the response....

sandra41715
Aspirant
Aspirant

after downloading the video locally - can i edit the quality and zoom etc with hte video?

jguerdat
Guru Guru
Guru

With the appropriate software, sure.  Not sure if it will help you since the resolution and compression are the limiting factors.

jsgarlo15
Aspirant
Aspirant

Thank you sory for the loate reply...

Shiloh
Star
Star

I'm able to download to my android but when trying to download to my iPad get msg user denied.

JamesC
Community Manager
Community Manager

Shiloh,

 

Would you be able to provide a screenshot of the error you are receiving?

 

JamesC

Shiloh
Star
Star
Yes, but how do I send you a screenshot?
JamesC
Community Manager
Community Manager

Shiloh,

 

You can attach a screenshot to a post by clicking the "Image" icon. Also feel free to private message me if you'd like.

 

JamesC

Shiloh
Star
Star

JamesC wrote:

Shiloh,

 

You can attach a screenshot to a post by clicking the "Image" icon. Also feel free to private message me if you'd like.

 

JamesC


I'm not too good with this computer stuff.  I tried attaching a photo but got msg too large.  How can I private message you so I can send you the photo as an attachment as this I know how to do.  Thanks

JamesC
Community Manager
Community Manager

Shiloh,

 

Are you still experiencing this issue after the latest iOS 2.0.1 release? 

 

JamesC

CourtSue
Initiate
Initiate

Hi

How do I set the cameras to automatically download the videos to my computer locally?

I didn't realize that you "lost" the history.

I am saving the videos becuase neighbour says my dogs bark, but they don't

I dont wnat to have to download manually all the time

Courtney

TomMac
Guru Guru
Guru

CourtSue wrote:

Hi

How do I set the cameras to automatically download the videos to my computer locally?

I didn't realize that you "lost" the history.



You MUST download manually..there is no auto d/l at this time

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jguerdat
Guru Guru
Guru

I have Python scripts that can be used to automate the download process. Mine are grabbed daily using the computer's scheduling capabilities. Its not hard to install but takes a little knowledge and work. PM me with your email address if interested.

CourtSue
Initiate
Initiate

yes please

 

jguerdat
Guru Guru
Guru

Sent.  Not the best idea to put your email out in public - that's why I said to use a PM.

willpppower64
Aspirant
Aspirant

Where did it go on my iPad because I can't find them

willpppower64
Aspirant
Aspirant

 Where is it stored on my iPad?

TomMac
Guru Guru
Guru

willpppower64 wrote:

 Where is it stored on my iPad?


Under SETTINGS > ARLO APP on the ios... there is a line that says 'Download to Arlo'

 

The Arlo name  is default,  but can be changed to any folder name you like... but they all end up in the GALLERY ( where your other pictures are )

 

PS... you must also have given permission to allow the Arlo app to access pictures or you'll get a notice 'permssion denied' when attempting to d/l

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Morse is faster than texting!
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