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Trouble with Rules mode. Using galaxy note 3 5.0
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Aquafella wrote:
App crashing upon opening schedule so i updated it. After the update now the "RULES" won't open.
Have you tried uninstalling and then reinstalling the app? I am running Note Edge on 5.0.1 and that's what worked for me.
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Good afternoon Aquafella,
It is possible you're experiencing an issue with mis-configured modes. Here's how to check for correct settings:
- Log into your Arlo account
- Click/tap Settings
- Click/tap Modes
- Click the pencil icon to the right of the label All motion on
- Ensure all cameras have a GREEN check mark next to them
Note: If the check mark is currently BLACK that is a good indication the mode somehow got into a bad state.
For good measure you may also want to perform this same check for All motion off and ensure the check mark for all of your cameras are black.
Please let me know if this information helped resolved the issue.
Best Regards,
Christine
Arlo Team
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Please click KUDOS or REPLY if you found this helpful.
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