Stuck on Arlo Pleasw Wait screen when adding rule

[a0152570]

About 80% ot the time when i try to edit a mode an add or change a rule, everything is fine till i hit the save button, the screen grayes out with the Arlo Pleasw Wait pop up and it never completes.  Have to start over and hope the next time is a charm.   This is using the windows web page. (don't have a working android yet)

[jguerdat · Accepted solution]

Haven't run into this myself. Try multiple different browsers to see what happens.

[a0152570]

changing form firefox to G chrome fixed the issue. Now if we could fuggure why FF did not work it would be great

thanks

[jguerdat]

Are both FF and Flash both up to date? Try flushing the cache.

[superchris72]

Stuck with the same issue here. Can't add rules or change them as I am stuck at the 'please wait' screen. I tried Chrome (up to date) and IE 11, as well as on my android phone. I need to change the recording time and alert preferences for the preset modes, which doesn't work, so i need to create a new mode and rules for that.

[jguerdat]

Try power cycling the base and log out/back into Arlo.  Any help?