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Service delivery from Netgear

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Jimhuz
Aspirant
Aspirant

 Seems Netgear is having trouble with the service delivery? it is suddenly extremely slow to replay/download videos. I wish they had a "service status" alert somewhere. Sunday 17th of April Sweden

Model: VMB3000 | Arlo Base Station
JamesC
Community Manager
Community Manager

Jimhuz,

 

This could be due to your internet connection. Are you using your internet connection at home? If so, what is your download speed? Alternatively, are you using the Arlo mobile app on WiFi or 3g/4g? Do you see the same behavior on both?

 

Are you still experiencing this issue?

 

JamesC

Jimhuz
Aspirant
Aspirant

JamesC,

 

Thanks for the response. I have minimum 125 mb/s fiber connection at home. No other application/service was affected during this problem period. I also tried using 4G but with the same result. Problem persisted using PC, Tablet or smartphone. 

 

However, to your question. I do not have any problems right now 🙂

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