Recording setting greyed out

[pcuser12345]

Recording Setting 10s-120s can't change the slide bar is greyed out anyone has same issue. It record only 15s

[steve_t]

Have you got the "record until motion stops" setting enabled? If so, disable it

[pcuser12345]

There no "record until motion stops" it's there no pencil to edit camera there a lot bug in the app

[jguerdat]

No problem here.  What device and OS are you using?  Have you reinstalled the app and restarted your phone?  Tried a browser?

[pcuser12345]

iOS 10.2 reinstall the app phone is restart, Netgear has very buggy on cloud services. I have delete the app and reinstall. No effect

[TomMac]

Do a forced stop of the app, clear the cache ( not data ), reboot phone via power button, test again.

If still NG, you may have to delete app and reinstall.

[pcuser12345]

It's the Netgear cloud service or the app is glitch, i log back in say video recording do nothing I change recording video it randomly change back to "do nothing"

[HB15]

I am having the same problem. I posted this on a similar thread earlier this morning. Same behavior on my IPhone and two different IPads. The iOS app is very buggy.

[pcuser12345]

I have delete the app problems re-download again,problem away on few more hour it came back the app is very buggy.

[JamesC]

A new version of the Arlo mobile app has been release for iOS (2.3.2). Please visit the app store and download the update. Are you still seeing the same behavior?

JamesC