Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Q armed and “home” enabled despite an enabled device being “in zone”

Reply
Discussion stats
  • 1 Reply
  • ‎2018-04-23 11:24 AM
  • 1827 Views
  • 0 Likes
  • 2 In Conversation
DavidtHulin
Aspirant
Aspirant
‎2018-04-23 11:24 AM

Hi!

 

i have tried the “deactivating/saving/activating”-thing, and that seemed to do something: the camera changed modes a couple of times then settled as “armed” despite my daughters enabled device being “in zone”. Help! What can I try?

 

Thanks,

David

Labels:
0 Likes
Message 1 of 2
1,827
1 REPLY 1
CSarlo
Aspirant
Aspirant
‎2018-04-25 06:13 AM
I have problems with geofencing also. I find that all devices that are affecting the zone must have the app running in the background. My wife Has a habit of closing out all of her apps when she gets home and it makes the system believe she is still out of zone. As soon as she opens the app, the geofencing updates correctly.
0 Likes
Message 2 of 2
1,805
Discussion stats
  • 1 Reply
  • ‎2018-04-23 11:24 AM
  • 1828 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.