Please reboot the main server

[DuaneBerta]

Not receiving all videos after alert. Can't connect to live stream without closing app each time, similar to a couple weeks ago when Arlo acknowledged an issue.

[DuaneBerta]

Thank you

[JamesC]

DuaneBerta,

Are you still experiencing this behavior? I have tested this and was able to receive library content immediately after a push notification alert. If you live stream and manually record, does content appear in the library? Please let us know!

JamesC

[DuaneBerta]

Hi JamesC,
Thank you for your response. The day of the original post. I was experiencing no video feeds after a push notification on three occasions. I have not experienced this again since the original date. We had high winds yesterday causing the cameras to go nuts and I did receive all of the videos from these push notices.
However, when I receive a push from one camera I will go live from another near camera to see if it is someone on my property. Just recently it has begun giving me notices that the camera is unavailable or I can only have five cameras on at once, which I would only be attempting to view the one camera. I do close the app after each use because it seems to not function correctly if I leave it open for long periods.
The cameras previously have alerted me of a burglary in progress, so I am a little jumpy when I can't see what caused the push.
Thank you for your time.
Roberta

[JamesC]

DuaneBerta,

I am glad to hear that the issue is resolved. You may be getting an error message when trying to live stream a camera after getting a push notification because the camera is currently detecting motion. Once the camera is no longer detecting motion you will be able to live stream. 

JamesC