Arlo|Smart Home Security|Wireless HD Security Cameras

No push notification on iPhone App. Why?

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drvabmd
Follower
Follower

The push notification is active on the website settings. The push notification is active on both the iphone settings and the arlo settings. the background app refresh is on. no push notifications on motion. Just emails. why?

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JamesC
Community Manager
Community Manager

Nikolaou,

 

If you receive push notifications at all, that indicates that your rules/settings are configured correctly.

 

Are you force closing or logging out of the app? The app must be running on your device in order to receive push notifications.

 

JamesC

Nikolaou
Aspirant
Aspirant
James C I think that the problem has been solved. So far so good it works properly. Thanks for the advices.👍🏼