Arlo|Smart Home Security|Wireless HD Security Cameras

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Jarhead0331
Tutor
Tutor

Everytime I log into the app, whether from my Android, or from any one of my ipads, several if not all of my cameras detect motion and begin recording. Why is a recording triggered simply from logging in and is there anything that can be done to prevent this. The false alerts are annoying and its also a drain on the batteries. If there is no work around, is this a bug that is being worked on?

 

Thanks.

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jguerdat
Guru Guru
Guru

Based on another recent post in this forum, replacing the camera solved the issue.  Contact support using the Support link above.

Jarhead0331
Tutor
Tutor

^Reading comprehension...its a beautiful thing.

 

For the record, replacing the camera did not resolve the problem. Replacing the entire system with cameras manufactured by a totally separate company solved the problem. The Net Gear cameras went into the garbage.

 

Thanks.

Showguy
Virtuoso
Virtuoso
Replacing the camera did not work. Rotating the camera to a different spot caused the new camera put in the old location to do the same thing. Moving the base to Mars and back didn't work. The only Sollutions left is a trip to the dumpster.