Motion Detector, Detecting winds

[jasminedinh]

I just purchased my ARLO, It's great system. But I'm having issues with two of my camera. It triggering false motion dectetor (wind), how can I fix this issue? I did turn up my sensitivity to 100% but just now turned it down to 85%. Is 85% still a good percentage if someone broke into my home. Will it still detect? Help please. I just don't want to my battery life to drain faster as stated usuage life span of 4-6months.

[DaneA]

Hi jasminedinh,

85% sensitivity is still fine since the sensitivity of my Arlo cameras are also on 85% but my place is not that windy.  Based on our system, I found out that the firmware of your Arlo cameras are not on the latest version.  I recommend you to have your cameras be updated to the latest firmware version.  Kindly read these links below on how to update the firmware of your Arlo cameras:

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-do-I-need-to-know-about-Arlo-camera-firmwa...

https://community.netgear.com/t5/Arlo-Knowledge-Base/How-can-I-trigger-my-Arlo-system-to-update-its-...

Kindly post here to let me know if  you have already updated the firmware of your cameras to the latest version so that I could verify.

Regards,

DaneA

Arlo Team