Arlo|Smart Home Security|Wireless HD Security Cameras

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Tim_1
Aspirant
Aspirant

I have a wire free arlo smart camera system. My IPad allows me to log in automatically when I open the APP, but if I use my Samsung Smart Phone APP I have to log in each time! Any ideas please

 

Tim_1

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Tim_1
Aspirant
Aspirant

I have now managed to check the `remember me' box and the automatic log in now seems to be working OK on my Samsung Smart Phone! Good News! 

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6 REPLIES 6
jguerdat
Guru Guru
Guru

Is the "Remember me" checkbox selected on the Android app?  If os, try reinstalling the app - maybe it's confused.

demetreb
Apprentice
Apprentice

I have 2 samsumg s5 and tablet running android.  all the same thing.  have to log in everytime.  I tried dealing with arlo support but they cancel my request because I had not responded in 3 days.....which i did....pointless

Tim_1
Aspirant
Aspirant

The `remember me' checkbox does not allow my input and the app simply logs me in!

Tim_1
Aspirant
Aspirant

Thanks-not the news I was hoping to hear!

Tim_1
Aspirant
Aspirant

I have now managed to check the `remember me' box and the automatic log in now seems to be working OK on my Samsung Smart Phone! Good News! 

JamesC
Community Manager
Community Manager

demetreb,

 

Do you have the "remember me" checkbox selected on the login screen?

 

JamesC