Is the Arlo server down?

[skp80]

Hi there,

Our 4 cameras stopped working last night, April 6, 2016. But our wi-fi is on and working. The Arlo netgear dock seems to be on and working as well - all the lights are lit up.  I have unplugged all devices to reset them and no luck.  The app shows the cameras as "getting status".

Anyone else having issues? 

Thank you, skp

[TomMac]

have you tried a browser instead of an app ?  ( or a differnet browser )

[Atz]

I keep getting service unavailable for the past week. That is why i got only one camera, to test. Unacceptable service so far.

[JamesC]

Atz,

Do you see this error message on both mobile app and web client? Have you always had this error message or did it just start recently?

JamesC

[Atz]

Hi,

Never had this before. It started about a week ago. I get it both on mobile app and web browser but on the web browser after a few reloads it appears to solve itself. 

Regards,

ATZ

[JamesC]

Atz,

I will reach out to you in a private message regarding this issue.

JamesC

[Lego34]

I have the same issue

[Atz]

Same here, says the device is not connected to the internet but I have internet connection where the camera is.

30.March.2017 15:30 GMT+2

[jguerdat]

http://downdetector.com/status/aws-amazon-web-services/map/ - server issues.

[ANoman]

Have two base stations 1 on fibre and 1 on ADSL. 2 different ISPs. Both down very often. Lots of "offline" messages. Spent over 1000 Euro on useless toys!!!

[jguerdat]

When down, what do the LEDs on the base show?

[ANoman]

All green. I get b/w pictures in the app and in the browser with the text that it is offline..??