I have changed my password, now Arlo states my email address is invalid, even though they used it ?

[d21]

Every time I try to log on to my Arlo I get the same message My email address is not recognised as valid. I then request to change my password, using the email address and get the request sent to my email ?? I reset the password and get a confirmation email. I go to log on and email address not recognised ??? I am at the point of smashing something now Please Anybody !!!

[JamesC]

d21,

When was the last time you were able to access your account using that email address?

JamesC

[dhagerman49gmai]

I am having the very same issue! Ready to return it and get a refund. Frustrating.

[JamesC]

dhagerman49gmai,

Are you positive you are entering the correct email address? Please private message me the email address you use for your Arlo account and I can help look into this issue.

JamesC