Arlo|Smart Home Security|Wireless HD Security Cameras

i cannot upgrade my subscription

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selbynr
Follower
Follower

i would like to upgrade my subscription, but there is no option to do so, 

 

tried the web, ios, and android.

 

regards

 

selby

3 REPLIES 3
TomMac
Guru Guru
Guru

On Web....

 

Have you looked at SETTINGS > SUBSCRIPTION > center right page in green CHANGE SUBSCRIPTION

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Lexuz2016
Aspirant
Aspirant
I too have the same issue. I clicked on "change subscription " and the only option available is my current plan "Free/Basic". I bought a new Arlo camera and would like to upgrade to 6. I already put in my credit card payment method. Any help would be greatly appreciated. Thanks.
JamesC
Community Manager
Community Manager

Lexuz2016,

 

Subscription plans are not yet available in all countries. For more information on subscription availability take a look at this article: Where are Arlo cameras sold and what service plans are available?

 

JamesC