Arlo|Smart Home Security|Wireless HD Security Cameras

How to delete one of the cameras listed in my app?

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annapatty
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Aspirant

Hello this is my problem and still I don't know how to delete it. 😞

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JamesC
Community Manager
Community Manager

annapatty,

 

To remove a camera log in to your Arlo account and navigate to Settings > My Devices > select the desired camera > Remove Device.

 

JamesC

annapatty
Aspirant
Aspirant
It's in "setting" and "camera order". And in "cameras". There is no way in those two areas to delete it. Also, I can't get this to keep my password. I have to go in and out of it to get it to work. It works after a few times, br what a pain, otherwise I have to keep entering my password. I tried to figure out what I am doing wrong, it happen after the IPhone 6S upgrade. Thanks
JamesC
Community Manager
Community Manager

annapatty,

 

The camera cannot be removed from "Camera order" or the cameras screen. Within "Settings" tap the desired camera and then you should see a black button with white letters "Remove Device". Tap "Remove Device" and this should remove the camera.

 

JamesC

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