Arlo|Smart Home Security|Wireless HD Security Cameras
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rjk6120
Aspirant
Aspirant

Does my base station automatically set my time zone?

I cannot find where to change it. I am in Eastern time zone and my downloaded videos reflect mountain time.

Please help.

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jguerdat
Guru Guru
Guru

Check Settings, My Devices, your Q camera. The time zone is the first setting.

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jguerdat
Guru Guru
Guru

Check Settings, My Devices, your Q camera. The time zone is the first setting.

JamesC
Community Manager
Community Manager

rjk6120,

 

As jguerdat suggests above, the Time Zone for a base station or an Arlo Q can be found under Settings > My Devices. Were you able to find and change to the appropriate time zone?

 

JamesC

Baonguyen7990
Aspirant
Aspirant
My camera is one hour behind
JamesC
Community Manager
Community Manager

Baonguyen7990,

 

Check to make sure you have the correct time zone set.

 

You can check this by logging in to your Arlo account and navigating to > Settings > My Devices > select your base station > select the desired Time Zone from the drop down list. Once you have selected the appropriate time zone be sure to save to commit the changes made.

 

JamesC

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