Arlo|Smart Home Security|Wireless HD Security Cameras

Notifications not working as expected

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PaulOckenden
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I'm going to simplfy my setup to explain this:

 

Two cameras, A and B.

 

Four rules:

 

If A detects motion record on A, send an email.

If B detects motion record on B, send an email.

If A detects motion record on B, don't send an email.

If B detects motion record on A, don't send an email.

 

So, effectively, if A is triggered it should record on both A and B, and send me ONE email, with a link to the A video.

 

But I get two emails, one with the A video and one with the B video.

 

Can anyone explain why?

It isn't motion being simultaneiously triggered on both cameras. This happens if the trigger is from a point that A's PIR sensor can 'see' but B's can't.

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TomMac
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Guru

Good one, higher than my pay grade tho  🙂

 

Only thing I can think of is the logic in the rule reading is a bit off.... emails are sent per recording reguardless of sense cam.

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JamesC
Community Manager
Community Manager

PaulOckenden,

 

I have tested this and I am getting the same results. I have escalated this topic for clarification and will post an update as soon as I can.

 

JamesC