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I installed two cameras and sent my dad an invite. One of the cameras had a green "press to go live" screen and in an attempt to get rid of it I removed the device and then had my dad activate it again. Now this camera is on his account and not mine. So he sent me an invite but I can't accept it so I can add the camera to my account again. I open the email and click the link and sign in. Nothing. Please help!
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Online and Mobile Apps
Message 1 of 4

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Title should be: CAN'T accept invitation to view additional camera
Message 2 of 4

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itsadiel,
Does the invite status change from "pending" to "accepted" on the grant access screen?
JamesC
Message 3 of 4

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Hi James. The solution was to log into through the browser on my laptop.
Message 4 of 4
