Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification by Oct 31st, 2020 to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Re: Camera flashes cause motion detection

Reply
Discussion stats
  • 4 Replies
  • 584 Views
  • 0 Likes
  • 3 In Conversation
Highlighted
Aspirant
Aspirant

I receive lots and lots of events/motion triggers because the Arlo Camera for some reason captures a flash of light.  I reduced the sensitivity to 30% and it still sends alerts and all I see is a flashing light.  This is very fristrating and very annoying.  Does anyone have a solution to this?  Please help!!!!!!  Any suggestion/advice will be greatly appreciated.

Model: VMC3030 | Arlo Wire-Free Camera
Highlighted
Guru Guru
Guru

Wireless or Q?  I see flashes at the very beginning of my videos but that's not the cause of detection.  Maybe a link to a video would help.

Highlighted
Aspirant
Aspirant

Its the Wireless,

Model #: VMS3330-100NAS

FW Version: 1.7.5_6178
HW Version: VMB3010r2

 

Here are a couple of links:

 

https://arlo.netgear.com/hmsweb/users/library/share/link/D54FA4B26FF7CAD9

 

https://arlo.netgear.com/hmsweb/users/library/share/link/A82F9BB5B170C5A6

 

I hope this helps.  Thanks.

Highlighted
Guide
Guide
I get this too all the time
Highlighted
Guru Guru
Guru

I get it on both my wireless and Q cameras. For whatever reason, that's the way it is. Nothing to be done by us - perhaps a firmware update will fix it at some point. In any event, that's not what's causing the motion detection - it's a sensor/display issue.

Discussion stats
  • 4 Replies
  • 585 Views
  • 0 Likes
  • 3 In Conversation