Anroid App has missing Videos in Library

[RobertRosal]

Running a Note 4 Edge and I noticed after the update, I cannot view videos captured from one of my cameras but if I login to my PC, they are all there.

I don't know if anyone else is experiencing this?  As I am pretty sure I am not the only one.

Netgear if you don't already know, please correct this!

[RobertRosal]

This should be in arlo wire free troubleshooting. 

[jguerdat]

Virtually everything here should be there...  😈

[RobertRosal]

Exactly, if you can't see the video when you are away on your cell phone with no access to a PC.  Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

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jguerdat wrote:

Virtually everything here should be there...  😈

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[RobertRosal]

Doing some more testing and now it's intermittent where my Driveway camera does not show up a recording the library either on my PC or Phone. 

If I create a new mode it works but in my schedule that camera has intermittent recordings.  This is frustrating!

[jguerdat]

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RobertRosal wrote:

Exactly, if you can't see the video when you are away on your cell phone with no access to a PC.  Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

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jguerdat wrote:

Virtually everything here should be there...  😈

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You do realize that this forum is for the new Q, right? It hasn't even been released.

[RobertRosal]

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jguerdat wrote:

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RobertRosal wrote:

Exactly, if you can't see the video when you are away on your cell phone with no access to a PC.  Where is the security in that!!!!!!!

This definitely needs to be addressed soon!

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jguerdat wrote:

Virtually everything here should be there...  😈

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You do realize that this forum is for the new Q, right? It hasn't even been released.

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Yeah I do.  With all the changes and problems popping up, I said what the HELL!  Netgear is probably saying the same thing I am, "oh well, they will all figure it out".

I've posted as long as you have, but I stopped posting, but thanks for the heads up!

[RobertRosal]

I hate to double post but I hope to make amends with you JG and this will be my last post in this section :).  Netgear, please see this, even if it's in the wrong section.

Happy New Year!

[jguerdat]

All is well.  😄

[JamesC]

RobertRosal,

I have not been able to replicate this issue. What version of android is your Note 4 running?

JamesC