Arlo|Smart Home Security|Wireless HD Security Cameras
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Additional users access issue

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KT2016
Aspirant
Aspirant

We created second user and even though the "Allow Access Rights" is enabaled but second user can not change the mode slections like enable or disabale push notification. Only we get this option with main access. We use web based and android device to manage the cameras.

 

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JamesC
Community Manager
Community Manager

KT2016,

 

The user with shared access cannot edit modes/rules (they would not be able to disable/enable push notificiations) but should be able to change the active mode (example: change from Armed to Disarmed).

 

Editing modes/rules must be done from the primary account.

 

JamesC

 

 

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JamesC
Community Manager
Community Manager

KT2016,

 

The user with shared access cannot edit modes/rules (they would not be able to disable/enable push notificiations) but should be able to change the active mode (example: change from Armed to Disarmed).

 

Editing modes/rules must be done from the primary account.

 

JamesC

 

 

KT2016
Aspirant
Aspirant

Thank you.

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