Accessing my smartphone videos - using my desk top computer

[Columbo1]

When I get motion alert e-mails, I can view them on my smartphone.  

I receive the same e-mail alerts on my two desk top computers (windows XP and Windows 7) but they will not play.  I have tried accessing those e-mail alerts using AOL as well as Internet Exployer.  When I click on the link (click here), it shows as "Loading..." but nothing happens.

Can anyone provide help on this ?

Thanks

[jguerdat]

I'm not sure about what's needed when clicking on those links but it could be a Flash problem.  Make sure your browser and Flash are up to date.

[TomMac · Accepted solution]

It's  prob Flash... Try Fire Fox browser

btw IE must be > v10

[Columbo1]

Yes - I am able to view the clips form e-mail using Fire Fox !  Thanks.   I guess Netgear has followed so many other s in no longer providing service to Windows XP users... But I was not able to view with Win 7 computer either...