Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO HD - WEBSITE DOWNLOADS

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rjk6120
Aspirant
Aspirant

Why won't my video clips download? I have the clip in my library. When i click "download" another window

opens and the timer(?) spins and spins and obviously is trying to download but never does. I have had this problem for months but just asking now. MY internet download speed varie from 35-48 mbps. It's good.

Anyone else having this problem? Thanks for feedback.

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JamesC
Community Manager
Community Manager

rjk6120,

 

This sounds like your device/browser could be blocking the download.

 

Do you see this same behavior if you attempt downloading from a different device/browser (Chrome, IE, FireFox)?

 

JamesC

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JamesC
Community Manager
Community Manager

rjk6120,

 

This sounds like your device/browser could be blocking the download.

 

Do you see this same behavior if you attempt downloading from a different device/browser (Chrome, IE, FireFox)?

 

JamesC