Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Unwelcome message

Reply
Discussion stats
  • 22 Replies
  • 1324 Views
  • 3 Likes
  • 13 In Conversation
Highlighted
Tutor
Tutor

Can't seem to find out where to report Spam in the Arlo community.  Here is the message I received today.

 

"

    clicecalex      ‎2019-10-01 Hey, I'm Kristin Do you like beautiful girls? The best dating site. come in and enjoy

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Highlighted
Guru Guru
Guru

Did you receive this in a private message?  If you click on the three dots in the upper right of the message, you should see an option to report inappropriate content.  You can also forward it to @JamesC via PM.  For instance, reply, then quote, then change the to address to him.

 

The option to Report Inappropriate Content also exists on most public posts - one major exception being the Idea Exchange 

Highlighted
Aspirant
Aspirant

i received one today as well and cannot find out how to report it here's the message

 

    ranterelar1981      ‎2019-10-02 Hey, I'm Nicole I ended up on this site by accident. I wanted to send you my photo, but I can’t. write me here

Highlighted
Community Manager
Community Manager

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate your complaint and take appropriate action.  

 

Thank you,

JamesC

Highlighted
Aspirant
Aspirant

I'm not sure how I came to receive this as I have never been an active community member. Is this something new I should look not so forward too? 

 

From: jungiq437
Hello
Hey, I'm Laura do you have a big **bleep**? Will you show it to me? come here

 

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Highlighted
Aspirant
Aspirant

I received the following message....attached screen shot.

Highlighted
Guide
Guide

Hi I received a similar private message yesterday.

It was from user ID ‘brazinemsu‘

It said:

Hey, I'm Nadine I want to meet a sexy guy. My erotic videos here

Highlighted
Community Manager
Community Manager

HRF22, Wheelspinz

 

Thank you. I will investigate these users and take appropriate steps to prevent further spam messages.

 

JamesC

Highlighted
Community Manager
Community Manager

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate this and take appropriate action.  

 

Thank you,

JamesC

Highlighted
Aspirant
Aspirant

I received similar private message yesterday requesting I click on a link to view sexy pictures.  It was from stefanie936sk  Certainly was not appropriate for this community. 

Highlighted
Aspirant
Aspirant

Has anyone else gotten disgusting messages from total strangers? 

I thought this place was a page to get help with arlo and not a place

where some freak can send porn links via private message.. 

Their username is mariaph1995

"Hey, I'm Maria Want to have a good time? come and see my photos here

Highlighted
Aspirant
Aspirant

I also got one.. Here's the info on the user.


Hey, I'm Maria Want to have a good time? come and see my photos here

Highlighted
Aspirant
Aspirant

I got this one..

User name is mariaph1995

Hey, I'm Maria Want to have a good time? come and see my photos here 

Highlighted
Guru Guru
Guru

Sometimes no matter how good, spam gets thru

 

Just report things like this to Arlo... kit the 3 dots in upper right of messg...report to arlo

--------------------------------------
Morse is faster than texting!
--------------------------------------
Highlighted
Community Manager
Community Manager

Thank you for bringing this to our attention. Posting private messages, like the one you describe, is against the community terms of service. I will investigate this and take appropriate action.    

 

Thank you,

JamesC

Highlighted
Tutor
Tutor

I got this one today:

 

 
 barbaratc1992 
 
 
‎2019-10-04
Hey, I'm Barbara Want to have a good time? come and see my photos here *LINK REMOVED* Barbara
Highlighted
Aspirant
Aspirant
Yes. How do I turn the messaging off?
Highlighted
Aspirant
Aspirant
I Received one asking pretty much the same thing it’s just disgusting.
Highlighted
Aspirant
Aspirant

Thought this would be a safe place to get info about my Arlo.

Looks like lots of people got these disgusting messages instead...

Highlighted
Community Manager
Community Manager

We're investigating all reports of inappropriate private messages and taking action against the accounts sending them. Please continue to let us know if you continue to receive these private messages.

 

JamesC

Highlighted
Aspirant
Aspirant

I received one from ulenithke and have been trying to see how to report it without opening the message. I will try to go into it (without opening the link it provided) and report from there, but wanted to pass the information along here, as well.

Highlighted
Community Manager
Community Manager

BLG,

 

I will take a look at this user profile. Thanks for reporting.

 

JamesC

Highlighted
Guru Guru
Guru

@SUECSHADOW wrote:
Yes. How do I turn the messaging off?

You can't.

 

Though (based on past experience here)  I think that Arlo will be able to stop this.