Need help. Can't log in. Can't chat.

[Moe52]

Arrrrg!! Contact Us says if I am in warranty, to start a case at this page:

https://www.arlo.com/ContactUs/login.aspx?ReturnUrl=/ContactUs/SupportRequest.aspx

but when I enter email and password, nothing happens. I reset the password, still fails. Stuck.

[JessicaP · Accepted solution]

Hey Moe52,

Try using a different browser or run on incognito mode and use this link to see if that helps: Arlo Support Team

[Moe52]

Using another browser worked -- but could you turn in a bug report? Your login really should work for all popular systems, yes?

I'm on Safari on Mac (OS X 10.14.6). 

[JessicaP]

Let us know which browser you had problems with and we'll share your feedback to the relevant team.

[Moe52]

I already gave that:

> I'm on Safari on Mac (OS X 10.14.6).

It works ok with Chrome. 

[JessicaP]

Thanks for clarifying on that. I'll share this over to the relevant team.