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Calamari8
Aspirant
Aspirant

I wasted about five hours in real time filling out purchase contracts on different browsers and different machines, chatting with and talking with support all because the very last tiny fill- in circle was invisible to me.  It was supposed to be grey on white but I could not see it at all.  At last I guessed that maybe I should look for an invisible circle and kept moving my curser about until I found it.  Only then was I able to complete my purchase.  A careful designer should know pale nearly colorless lines do not show up very well.  Why not use black type for important printing?

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JamesC
Community Manager
Community Manager

Calamari8,

 

Could you provide a screenshot of the issue you experienced?

 

JamesC

Calamari8
Aspirant
Aspirant

Since I finally succeeded in subscribing, I am being blocked from going through the motions of getting to the page involved in order to get a screen shot.  But it should not be difficult to appreciate the difference between trying to see light gray type against a white background or black type on a white background.   Thanks for your interest.

Macahi
Apprentice
Apprentice

Don't hold your breath.  Nothing up here gets addressed.

Awe2dee2
Aspirant
Aspirant

This sounds like an internal network issue.

What do you mean blocked? What browser are you using?

thinkappleone
Aspirant
Aspirant

it should not be difficult to appreciate the difference between trying to see light gray type against a white background or black type on a white background.