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App won’t let log in
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1st time in 3 years and the app won’t work at all
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@blonde24 wrote:
1st time in 3 years and the app won’t work at all
It would be helpful if you give us the phone/mobile device model, and the version of Android or iOS that device is running. Also, the version of the app you have installed.
Have you tried reinstalling the app?
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I have a brand new Apple 13 Pro yes I have uninstalled and reinstalled the app and it will not except my username and password yes they are correct yes I’ve even changed them I can get onto the Internet just fine on my computer. Also trying to use the app on a Samsung and that phone also will not allow us to login
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Is the issue with two-factor authentication?
Or something else?
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No I can’t login at all it won’t take my email or password. I know that they work because I can login to my cameras on the computer the app does not work at all on my phone nor my Samsung phone and I have no support whatsoever no phone number or nobody that can help me figure it out I am about 24 hours away I’m going with another security system
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