Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 1 Reply
  • 1166 Views
  • 0 Likes
  • 2 In Conversation
Davrod6
Follower
Follower

i have been using arlo auto renew for about 8months. Credit card expired and it has many billed. I've since put a new card and it info on the app, how long will it take to re-Bill the account and not interrupt anything? 

1 REPLY 1
TomMac
Guru Guru
Guru

If the CC was not rejected as bad due to expired, put in a new card and the purchase take about total of 1-2 mins to be OKed.

 

If you get a failure mesg, then you must contact Netgear to unlock your account due to the old card as it attempted to auto renew and fail for non pay

--------------------------------------
Morse is faster than texting!
--------------------------------------
Discussion stats
  • 1 Reply
  • 1167 Views
  • 0 Likes
  • 2 In Conversation