Arlo|Smart Home Security|Wireless HD Security Cameras

what does a red triangle mean in the personel section??

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rjfuturk2
Tutor
Tutor
 
8 REPLIES 8
TomMac
Guru Guru
Guru

I believe it means your email was not confirmed  ( not 100% sure )

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JamesC
Community Manager
Community Manager

TomMac is correct, the icon you're describing indicates you have not confirmed your e-mail. Once the e-mail is confirmed this icon will no longer appear.

 

JamesC

rjfuturk2
Tutor
Tutor

How do I confirm e-mail?

jguerdat
Guru Guru
Guru

You should have received an email with a confirmation link. The email I got back in February wasn't that obvious that I needed it click on but I don't know if the wording has changed. Reread the email and click on the proper confirmation link.

rjfuturk2
Tutor
Tutor

It still did nothing once clicked on so, I just signed up under another e-mail account and used that. but I am ok but it still shows up!!

Maybee its just a hitch??? Anybody else have seen that red triangle in the personel section??

rjfuturk2
Tutor
Tutor

Also, It says for me to update my credit card info., but I am using the free subscription....

JamesC
Community Manager
Community Manager

rjfuturk2,

 

Could you provide a screenshot of what you are seeing so we can further investigate the issue? You're welcome to send me a private message containing the screenshot if you would prefer.

 

JamesC

rjfuturk2
Tutor
Tutor

the info does not last long enough for me to take a screen shot....