Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

vmb4540r3 base station not recording after app update to version 4.0.2

Reply
Discussion stats
  • 1 Reply
  • ‎2023-01-02 05:34 PM
  • 643 Views
  • 0 Likes
  • 2 In Conversation
Montanahood
Follower
Follower
‎2023-01-02 05:34 PM

VMB4540r3 base station shows no recordings and the usb needs to be formatted after I updated the Arlo app to version 4.0.2 in early December.  I am unable to format the usb.  Hub is dead in the water.  Cameras still functioning and I get motion alerts on the app...just no recordings.  I have seen that others are having similar problems.

When is ARLO going to fix this problem?

Labels:
0 Likes
Reply
Message 1 of 2
643
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2023-01-03 07:39 AM

If your cameras are still providing notifications, the hub is hardly "dead in the water". More than likely your trial subscription has expired so you need to choose between subscribing to a plan (Settings, Subscription) or only use local recordings Settings, My Devices, your hub, Storage Settings (or similar).

0 Likes
Reply
Message 2 of 2
625
Related Labels
Discussion stats
  • 1 Reply
  • ‎2023-01-02 05:34 PM
  • 644 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.