vmb4540r3 base station not recording after app update to version 4.0.2

[Montanahood]

VMB4540r3 base station shows no recordings and the usb needs to be formatted after I updated the Arlo app to version 4.0.2 in early December.  I am unable to format the usb.  Hub is dead in the water.  Cameras still functioning and I get motion alerts on the app...just no recordings.  I have seen that others are having similar problems.

When is ARLO going to fix this problem?

[jguerdat]

If your cameras are still providing notifications, the hub is hardly "dead in the water". More than likely your trial subscription has expired so you need to choose between subscribing to a plan (Settings, Subscription) or only use local recordings Settings, My Devices, your hub, Storage Settings (or similar).