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Hello. Is there any way on God's green earth to speak with a human being at this company? I am having trouble with my base unit. PLEASE HELP! Signed, desperate!

3 REPLIES 3

@SDschroeder wrote:

Hello. Is there any way on God's green earth to speak with a human being at this company?

Do you have a subscription?

@SDschroeder wrote:

I am having trouble with my base unit.

What problem are you having? Perhaps we can help here.

Thank you. My model number is VMS3530-100NAR and I cannot get the app to recognize the base unit. I have a solid internet connection and an Android phone. Any help appreciated.

@SDschroeder wrote:

Thank you. My model number is VMS3530-100NAR and I cannot get the app to recognize the base unit. I have a solid internet connection and an Android phone. Any help appreciated.

I suggest trying on a PC (browsing to my.arlo.com). You can also reset the base using an unbent paper-clip.

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