schedule/routine

[alreadyinuse]

Bought new cameras and a wireless doorbell and when I installed the doorbell I was forced to update the app. My geofencing settings and schedule transferred and I think I got the geofencing to work but most of the time the schedule would not disarm at the end of the day when it was supposed to and I would have to manually change it to standby. When it did disarm it did it was always 5 minutes or more after the time it was supposed to disarm. I ended up deleting the schedule to try to reset it and now it is not working at all and instead of being 1234 (as an example of arm/disarm at certain times) it might be 3241 or 1324 but they are never in the correct order, does that make a difference. Also what is the clock face to the left of the action for? Any one have any tips for making this work?

Thanks

[StephenB]

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@alreadyinuse wrote:

Also what is the clock face to the left of the action for?

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The clock face is just an icon next to the time that the automation is triggered.

Here is an example of a schedule automation that changes to Arm Home at 8 pm:

You'd want similar automations to change the mode to "Standby".  Note the enable list at the top only enabled this automation when the system is in Arm Home or Standby.  Unfortunately with only two modes, you cannot schedule more than two combinations of cameras while also using geofencing.

Then your geofencing leave automation can switch to Arm Away.  

There is an issue with geofencing arrive - you have to choose to switch either to Arm Home or Standby.   No matter which one you choose, there will be times when you need to manually set the mode that would normally be scheduled when you arrive.

[alreadyinuse]

Your example looks like what I have set up and it still does not disarm in the evening when I come home from work. I am not using the schedule and geofencing at the same time. I got to talk to a human at Arlo and I think he thought I was trying to use both at the same time.  The only time my phone really leaves the house is on the weekends which is when the geofencing is working. The schedule is active through the week when I go to work, come home for lunch, etc. and the phone is at home so no geofencing. 

I tried messing with it some more after work so I will see what works in the morning. 

[StephenB]

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@alreadyinuse wrote:

Your example looks like what I have set up and it still does not disarm in the evening when I come home from work.

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Can you post a screen shot of your evening schedule automation?

[alreadyinuse]

I do not know how to do that.

[StephenB]

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@alreadyinuse wrote:

I do not know how to do that.

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You'd need to google instructions on how to take a screenshot of your phone (or on your PC).  If you do that for iPhones, it will lead you here:

• https://support.apple.com/en-us/102616

After I do this, I email the photo to myself on the phone.  Then I embed it in my post using the camera icon over the toolbar (not sure, but you might need to make a few more posts before you see that icon).

The other option is to attach it as a file in the "drag and drop here" area below the posting text box.

[alreadyinuse]

 

[alreadyinuse]

Hey it worked.

[StephenB]

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@alreadyinuse wrote:

 

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This looks right to me.  If should switch to standby at 5 pm weekdays whenever the system is not already in standby.

When you say it's not working - do you mean that you aren't seeing the mode change in the feed?  Or that you are getting recordings when the system is in standby?

[alreadyinuse]

It is still armed, cameras recording, and I have to put it in standby myself on the app. 

On the few times that it has gone into standby as scheduled before I get home when I check the feed it shows that it happened 5 minutes or more after 5pm not at 5pm. 

The other settings in the schedule, go to work home for lunch, seem to be activating at the correct times.

[StephenB]

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@alreadyinuse wrote:

It is still armed, cameras recording, and I have to put it in standby myself on the app. 

On the few times that it has gone into standby as scheduled before I get home when I check the feed it shows that it happened 5 minutes or more after 5pm not at 5pm. 

The other settings in the schedule, go to work home for lunch, seem to be activating at the correct times.

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Do you have any geofencing automations?  

[klAnderson]

I do have geofencing set up yes. The only time my phone leaves home is on the weekends and that is when the geofencing is active. The schedule is through the week and my phone is always home then so geofencing should not interfere, at lest it never has in the years I have had Arlo cameras so far.

[StephenB]

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@klAnderson wrote:

I do have geofencing set up yes. The only time my phone leaves home is on the weekends and that is when the geofencing is active. The schedule is through the week and my phone is always home then so geofencing should not interfere, at lest it never has in the years I have had Arlo cameras so far.

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Understood.  But I would still try disabling the geofencing automations, just to rule out the possibility that something is going wrong with them.

I get this is a stretch, since your schedule automation will change the mode to standby even if you are  in Arm Away mode.  (As an aside, this suggests that your schedule automations aren't correctly set up, since usually they aren't enabled in Arm Away mode).

[klAnderson]

Everything worked today, even going to standby this evening although it was 2 minutes late doing it. 

[jguerdat]

Do you also have the security hub? I find that causes random delays in changing modes.

[klAnderson]

I picked up a smart hub when I got the new cameras because I was not intending to pay for service.

It worked again today, at 5pm this time so maybe it is getting better.