"No base stations attached to this IP address" stopping installation.

[DandK]

Has anyone else had this issue. I cannot proceed with installation beyond plugging in and powering up. Both LED lights that should be lit, power and Internet connection, are lit. Help please...

[TomMac]

READ this thread;

https://community.netgear.com/t5/Arlo-Knowledge-Base/My-Arlo-base-station-is-offline-how-can-I-troub...

I'd try a reset of the base... (small hole next to power switch, use a paperclip to depress and sync button )

• Perform a factory reset on your base station. 
  
  Push the Reset button (on the back of the base station) and the Sync button (on the side of the base station) for about 10 seconds or until all the LED lights on the base station blink amber. This procedure returns the base station to its factory settings. If your cameras were synced to the base station, you might need to sync the cameras again after the base station comes back online. For more information, see How Do I Set Up And Sync My Arlo Cameras?.