one camera that has quit completely and two others that have the red and pink picture

[pwilson196959]

I have one camera that has quit completely and two others that have the red and pink picture.  I have helped sell this setup to others but now I am wondering if they will like me for having them buy your product.  I tried the white balance and every move in the book to get the red out.  This is very frustrating.

[TomMac]

If you have red pictures ( or pink ) open and close the battery door to reset the camera.

If the issue continues, contact Netgear Support  ;  https://www.arlo.com/en-us/support/contact.aspx

[pwilson196959]

What I read on others with the same problem is "Take the camera back where you bought it or buy a new camera. I have a limited income and cannot live like those in Chicago or New York

[JamesC]

pwilson196959,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC