not receiving Firmware Update?

[MKPA]

There was a 9-14-2016 announcement that an automatic firmware upate would take place that night.  The newest release notes posted for that date show version 1.7.8_7427 for the base station and 1.2.7730 for the cameras.

I did not receive the update and am still showing verision 1.7.5_6178 for the base station and 1.2.4941 for my cameras.  When I click on the versions they both say "No updates available". I restarted my base station with no change.

Am I missing the update?

[JamesC]

MKPA,

The firmware update will complete automatically overnight.

If you are having issues receiving the update, be sure your cameras have good signal strength and good battery life. Also consider a reboot of your base station (using the on-off button) and allow the base station to attempt updating overnight.

JamesC

[MKPA]

Thanks, James.  I have full signal and full battery.  I'll try the power button reboot and see what happens overnight.

[MKPA · Accepted solution]

Problem solved!  The power button reboot of the base station worked.  I now have the latest firmware versions for the base station and the cameras.

Thank you, James!

[JamesC]

MKPA,

Glad I could help. Thanks for the follow up as this information will be useful for other community members having the same or a similar issue.

Thank you again for your contribution!

JamesC