Arlo|Smart Home Security|Wireless HD Security Cameras

none of my cameras are detecting motion or recording

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JenB1976
Follower
Follower

GRRR!!!  Every since I did the firmware update 1.2.10342 none of my cameras are detecting motion or recording in any mode.  I have tried all of the tricks and restarts i can find.  They are useless to me currently.  ANY suggestions???  Thank you !

3 REPLIES 3
jguerdat
Guru Guru
Guru

Idctrh a reset. Use the reset button on the base until the LEDs flash amber. Remove all devices in Settings, My Devices. Open and close all battery doors. Use the Add Device button on the Devices tab to add the base back in and then sync the cameras.PITA but should work.

Supernono
Aspirant
Aspirant

I'm having the same issue too.  I don't know when my base station was updated, but it stopped working.  I have some good recording of Dec. 22nd and everything after that day doesn't seem to be detecting like it was before.  I also updated the arlo app on my iphone during the same time so I don't know if they are related...

jguerdat
Guru Guru
Guru

Try a power cycle of the base.