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So my arlo cams stopped sending email notifications to my email address. I tried everything, restart, delete the cams, install the cams, and then i put in new email addresses. Now all my notifications are going to the new emails, but not the old address. i called tech support and the guy wanted to remote into my computer. I didn't feel good about this, and then he tells me that my email address for the base station had EXPIRED, and that he would only upgrade my firmware if i paid them!!!! RANSOMWARE FROM A REPUTABLE COMPANY SHOULD NOT BE TOLERATED!!!
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finfan3dp,
It doesn't sound like you contacted Arlo support, were you using one of the available support options located here: http://www.arlo.com/en-us/support/contact.aspx
JamesC
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finfan3dp,
It doesn't sound like you contacted Arlo support, were you using one of the available support options located here: http://www.arlo.com/en-us/support/contact.aspx
JamesC
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Apparently the 877 number that came up when googling arlo support, IS NOT a real Arlo Support number.
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