Arlo|Smart Home Security|Wireless HD Security Cameras
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big74blazer
Follower
Follower

Its almost laughable that the ONLY thing protecting us and anyone in the world viewing our cameras in real time is an email and password.

There needs to be a method to add a MAC address or some other way to lock down our accounts to only be viewable from devices that WE specify. It wouldn't be that hard to do.

I'mlve been getting logged out of my account because someone else has accessed it from another device. Wow! That makes me feel comfortable. NOT!!!

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JamesC
Community Manager
Community Manager

big74blazer,

 

This will occur if you are logged in to a device and attempt to log in to another device without logging out of the first device. Always be sure to log out of the previously used device before logging in to a new device. If you have any reason to believe someone may be accessing your account without your permission, we strongly recommend changing your password immediately.

 

For more information on how NETGEAR secures your content, see here: How does NETGEAR keep my Arlo videos private and secure in the cloud?

 

JamesC