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internet is working properly but the Arlo continues to state "offline

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WisdomEarth
Follower
Follower

Unable to log onto Arlo.  My household internet is working properly but the Arlo continues to state "offline" and I cannot look at my security camera when home or away from home.  Please advise! System base is just under one year old. 

 

Thank you!

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TomMac
Guru Guru
Guru

If you are home, check the leds on the front of the Base unit...what are they showing.

Easy fix usu is to turn off then turn on the base. ( depends on if router led is green or amber which  could mean a router issue )

 

If not home, not much can be done

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